Systems & Network Engineer

Item No. REF1195O
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ISM eGroup is a global player when it comes to innovative eCommerce solutions with offices in the USA, the Netherlands, England, Ukraine, Germany, Singapore, Australia and Sri Lanka.
ISM APAC (Pvt) Ltd in Colombo, Sri Lanka has over 165 + employees with whom we build innovative eBusiness solutions. We focus on software development, technical support and consulting services.
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Detailed Description

Job Description

  • Diagnose and resolve hardware and software problems
  • Support and managing internal hybrid IT infrastructure
  • Maintain and manage the IT assets and inventory
  • Maintain and manage the company SCCM and Intune environment
  • Develop and maintain BI dashboards and reports
  • Automate department transactional work and improve the productivity level
  • Ensure all network devices are appropriately monitored through automated tools
  • Dealing with vendors and handle IT assets purchasing process
  • Take proactive measures to keep the operation near-zero downtime
  • Willing to work extended hours and flexible on working hours


  • B.Sc in Computer Science or other similar kind of discipline
  • Minimum two years experience as Junior System & Network Engineer
  • Hands-on experience in M365 environment (Exchange Online, SharePoint Online, Teams Admin Center)
  • Hands-on experience in SCCM, Intune, PowerBI & RPA tools
  • Fair knowledge in Azure environment
  • Passionate about IT and willingness to learn
  • Positive and can do attitude
  • Excellent English communication skills, both written and spoken, is a must

Additional Information

  • Good knowledge of networking and willing to work on ground level networking activities such as cabling, configure switches, cable neat-up etc
  • Flexible working hours
  • Great work environment
  • An open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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