Software Support Engineer 24 x 5

Item No. REF685U
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ISM eGroup is a global player when it comes to innovative eCommerce solutions with offices in the USA, the Netherlands, England, Ukraine, Germany, Singapore, Australia, and Sri Lanka.

ISM APAC (Pvt) Ltd in Colombo, Sri Lanka has over 160 + employees with whom we build innovative eBusiness solutions. We focus on software development, technical support and consulting services.
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Detailed Description

Job Description

Desired candidates should be able to proactively work and understand the customer business environment and problems thus effectively meet and solve. Closely work with the development team to resolve and convert functional requirement to technical requirement


  • Bachelor's degree from a recognized university.
  • Should possess excellent communication skill in English.
  • Should have at least 2- 3 years of experience in a similar capacity.

Additional Information

  • Previous experience in e-commerce platform.
  • Knowledge and experience in ASP.NET and web programming. 
  • Knowledge in SQL Server - TSQL and stored procedures.
  • Previous understanding and knowledge in SAP ERP.
  • Experience in programming.
  • Client experience with requirement gathering, presentation, implementations, and managing customer expectations. 
  • Fluency in Spanish Language will be an added advantage.
  • Flexible working hours
  • Great work environment
  • Open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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