Senior System/Automation Engineer (Devops Engineer) – L2 Support

Item No. REF407S
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  • Experience on cloud technologies and cloud networking
  • Hands on experience on Azure, SQL , Hosting
  • Excellent knowledge and experience on IIS, FTP, DNS, TCP/IP, SMTP, Mail Relays like SendGrid
  • Strong incident troubleshooting and problem-solving skills with RCA
  • Internal & external customer handling skills
  • Strong programming skills
  • Should be able to mentor/cross train team members on existing and new technologies
  • Process Automation experience to reduce manual/repeating work. 
  • Carry out ad-hoc special tasks when requested by the management or project teams
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Detailed Description

  • Bachelor degree or equivalent
  • At least minimum 5 years’ experience in supporting hosting infrastructure and operations
  • Good knowledge of ITIL framework
  • Experience in the documentation and design of standard operating procedures
  • Must work in NOC or IT related technical support team
  • Good communication skills with strong technical background
  • Good analytical, troubleshooting and problem-solving skills
  • Ability to work in 24x7 shift basis and on call support when required
  • Certificates in CCNA, MCSA and Azure would be an added advantage
  • Programming in Python, Perl and C++ will be more advantage in the role

  • Flexible working hours
  • Great work environment
  • Open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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