Operations Manager – Digital Marketing

Item No. REF277N
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ISM eGroup is a global player when it comes to innovative eCommerce solutions with offices in the USA, the Netherlands, England, Ukraine, Germany, Singapore, Australia and Sri Lanka.

ISM APAC (Pvt) Ltd in Colombo, Sri Lanka has over 150 employees with whom we build innovative eBusiness solutions. We focus on software development, technical support and consulting services.
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Detailed Description

Job Description

We are looking for a manager who is will join and guide our three marketing teams. You know about the latest digital marketing trends, MAL, MQL, Marketo, CRM, landing pages and data warehousing, are familiar terms for you.   The ideal candidate has experience in digital marketing and data driven marketing practices. You are a positive person and sees improvements before anyone else does.  You report to the operations director.
You motivate the team members to maintain a performance-oriented culture while keeping a high employee satisfaction. Furthermore, you measure and evaluate the team KPI's and are encouraged to own and drive quality and efficiency improvements together with the team leads.
  • Basic project management
  • Team Management
  • Automate current manual process
  •  Operational improvements while maintaining employee satisfaction
  • Collaborating with the global team


  • Relevant certification in Digital Marketing
  • 4  to 5 years’ experience in Digital Marketing
  • 2 to 3 years’ experience as Team lead
  • Excellent communication and leadership skills
  • Coaching capabilities

Preferred Requirements
  • International experience & exposure
  • Profound English communication skills
  • History of implementation quality and efficiency improvements
  • SQL knowledge
  • Data Driven Digital Marketing knowledge

  • Flexible working hours
  • Great work environment
  • Open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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