Team Operations Coordinator

Item No. FED
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ISM eGroup is a global player when it comes to innovative eCommerce solutions with offices in the USA, the Netherlands, England, Ukraine, Germany, Columbia, Australia and Sri Lanka.
ISM APAC (Pvt) Ltd in Colombo, Sri Lanka has over 160 employees with whom we build innovative business solutions. We focus on software development, technical support and consulting services.

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Detailed Description
  • Coordinate the formation, on-boarding, training, and startup of new product teams.
  • Strengthen the team to improve Agile/scrum formalities
  • Study and continually refine team operations processes and strategies.
  • Authors and maintain appropriate policies, procedures and documentation for team operations.
  • Builds strong partnerships with information security, architecture, and other departments teams to strengthen team engagement processes
  • coordinate regional offices/customers towards business needs.
  • Identify, monitor and appropriately escalate team risks and issues.
  • Supports Quarterly/annual Planning efforts from start to finish
  • Removes impediments and/or guides project teams to remove impediment


  • Bachelor degree or equivalent
  • Scrum related certification
  • Strong knowledge in software development life-cycle
  • 3+ years of industry or Agile experience
  • Excellent verbal and written communication skills with the ability to communicate effectively with stakeholders across the company in multiple region.
  • Flexibility/Adaptability: Adjust quickly to changing priorities and conditions.
  • Demonstrated qualities around strategic thinking and planning.
  • Team player
  • 'A' player personality
  • Should be capable of work in frequently changing business domains

  • Flexible working hours
  • Great work environment
  • Open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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