Business Analyst (IT) - eCommerce Consultant

Item No. REF865M
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ISM eGroup is a global player when it comes to innovative eCommerce solutions with offices in the USA, the Netherlands, England, Ukraine, Germany, Columbia, Australia and Sri Lanka.

ISM APAC (Pvt) Ltd in Colombo, Sri Lanka has over 165+ employees with whom we build innovative eBusiness solutions. We focus on software development, technical support and consulting services
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Detailed Description
*Understand each specific business domain and help customers to align their e-commerce strategy in line with our web shop building framework.
* Help our clients to understand what customizations they would need to do on top of our standard Sana product, to meet their business needs.
*Assist ERP partners (Dynamics AX, NAV and SAP) on a high level, to understand the customizations to be carried out.
* Create requirement documents including screen mock-ups that would be the binding agreement between us and our client on the scope of customization.
* Provide pre-sales support and pre-sales customization estimations for prospect customers.


* More than 5 years’ experience in a software/IT firm (Minimum 2 years as a business analyst or similar role).
* Experience in handling and carrying out requirement gathering sessions with foreign clients
* Worked in at least 3 web application based projects which are currently accessible on the world wide web (preferably as the business analyst).
* Bachelor’s degree in IT, Software Engineering or similar.
* Experience with ERPs (MS Dynamics, SAP) functional or development.
* Experience in hands-on development and coding (MS dotnet MVC, SQL databases etc. would be a plus).
* Knowledge of web server infrastructure, web site implementation (cloud environments, IIS, firewalls etc.) and web security concepts (SSL certificates, encryption etc.).
Soft Skills
* Strong command of English (written, spoken both) is essential.
* Self-managed and self-motivated individual who can work autonomously.
* Passion to learn new products, areas such as ERP etc.
  • Flexible working hours
  • Great work environment
  • An open and supportive culture
  • Space to learn and grow
  • Recreational area with carrom and pool table facilities
  • Attractive remuneration package
  • Comprehensive insurance cover
  • Overseas training opportunities
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